Secure Ordering

You can order with confidence online, because we use a secure server and secure pages for your personal details including delivery address, billing address and credit card details.

We do not store any card data or financial information in our system and do not share any information with third parties.

For additional reassurance, you can check that these pages are secure by looking for the small padlock icon (icon) in the bottom right of your browser. In addition, the secure pages usually start with an https:// in the address line.

Our server uses an SSL Certificate for security.

Data Protection

We keep your personal details strictly confidential at all times and we never pass them on to any third party.

We keep your details on file only so that we can contact you about Tyrrell Katz and operate and improve the service we offer you.

If you wish to be taken off our postal and/or email mailing lists, please email info@tyrrellkatz.co.uk or phone our customer service helpline on 020 7613 4616,  or write to us at Tyrrell Katz Ltd, Unit 3F1 Zetland House, 5-25 Scrutton Street, London EC2A 4HJ.

What data we hold and why

We always comply with or exceed the requirements of the Data Protection Act 1998.

When you register, we take information such as your name, email address, delivery address and contact details. If you place an order we also ask for your credit card details. This information is needed for us to recognise you as a customer and fulfil the orders you place with us.

We keep a record of your purchases so that we can deal quickly and efficiently with any queries you may have. It also helps us make sure that information we send you is likely to be relevant.

We keep a record of your electronic and postal correspondence with us so that we can keep track of any problems or concerns you have had with our products or services.

The Tyrrell Katz website uses cookies, which are small text files sent to your computer. This is standard practice and allows you to move from one part of the website to another and add items to the shopping basket without having to log in repeatedly. They are not computer programmes, and can't read other information saved on your hard drive or spread a virus.

For your information: It is possible to set your computer to reject cookies, but this will mean that the Tyrrell Katz website (in common with most other shopping websites) will not work without cookies. To find out more, visit www.aboutcookies.org.