*Within 48 hours of placing your order, you will receive an email to confirm it has been dispatched from our warehouse. This will include a tracking number so you can follow your order with our courier.
Returns
If you are not happy with your products for any reason they may be returned for a full refund. You must notify us within 14 days of receipt of your order to receive return instructions and you have 28 days of receipt of your order to return the goods to us. Please do not return anything without prior notification as this will result in a delay in receiving a refund
We cannot take responsibility for items lost without a proof of delivery and the item is your responsibility until it reaches us. The cost of returning the item to us is your responsibility.
We will not accept returns for any non-faulty items that have been used and tags removed. Upon receipt of an order, if any item has been received with no tags, you should contact us by email info@tyrrellkatz.co.uk or telephone 020 7613 4616 on the same day if you wish to return the item.
If you should have an item that is faulty please follow the above instructions and we will offer a replacement or refund in accordance to your legal rights.
For returns address please contact us on +44 (0)20 7613 4616 or by email at info@tyrrellkatz.co.uk
What our lovely customers say...
Our customers rated us "Excellent"
The print is flawless!
So pleased with the crockery and cutlery I bought for my little girl, who is 2. The quality is excellent, and the print on it is completely flawless! My daughter has loved using it. It’s been in and out of the dishwasher dozens of times and still looks as fresh as the day I bought it. Highly recommended.
Google Review
As soon as I saw farm and vehicle themed cups and plates and other items I had to get it. And they did not disappoint, the items seem to be of a high quality and I have washed them several times already and they are looking like new. I will be purchasing again from them.
Hands down the most durable kids stuff you can buy. Bright and colourful designs, and the plates, bowls and mugs go through the dishwasher and come out looking just like new. Highly, highly recommended.
Google Review
Really impressed with the products I’ve recently purchased (trucks themed blanket and toddler drinks bottle). My little one will love them! Perhaps a little more than I’d usually spend, but great quality so I’m really pleased. I will probably end up wanting to buy the whole range... but one piece at a time for now! Delivery was also really quick. No complaints here.
This is the second time I buy a kids towel from this website. My son loves the fun design and I love how big they are! I want every design! I also have the food boxes which my son loves and plays with. I’ll definitely be buying more of the weaning stuff and baby 2 is nearly ready to wean.
We bought a number of melamine plates, cups, bowl and compartmental trays for our grandchildren. Excellent quality with really bright colours, great fun. The service was second to none…thank you Tyrrell Katz!
Excellent customer service and prompt delivery service. I ordered a "Trucks" plate, bowl and travel cutlery set as a baby's first Christmas present which was very well recently
Excellent company with a better quality of children’s items. They’re well made and not overpriced. I ordered a few items from the ‘Truck Range’, which were lovely, so I was well pleased. Delivery was fast and items well packaged. I will be placing more orders soon and I would highly recommend this company.
