DELIVERY AND RETURNS
UNITED KINGDOM
UK STANDARD | £3.95 | 3-4 Working Days |
UK EXPRESS/NEXT DAY | £6.95 |
Next Working Day |
FREE UK STANDARD DELIVERY ON ORDERS OVER £50
Next Day orders placed before 2pm are despatched same day | Orders are delivered Monday-Friday | Orders placed at the weekend will be processed on Monday
EUROPE - For EU Countries please visit our EU Store https://tyrrellkatz.eu/
WORLDWIDE (Tracked)
Australia | £20.00 & for orders over 3Kg £30.00 | 15-20 days from dispatch* |
Bermuda | £35.00 & for orders over 3Kg £45.00 | 15-20 days from dispatch* |
Brazil | £20.00 & for orders over 3Kg £30.00 | 15-20 days from dispatch* |
Brunei | £35.00 & for orders over 3Kg £45.00 | 15-20 days from dispatch* |
Canada | £20.00 & for orders over 3Kg £35.00 | 15-20 days from dispatch* |
China | £15.00 & for orders over 3Kg £25.00 | 15-20 days from dispatch* |
Hong Kong | £20.00 & for orders over 3Kg £30.00 | 15-20 days from dispatch* |
India | £35.00 & for orders over 3Kg £45.00 | 15-20 days from dispatch* |
Israel | £35.00 & for orders over 3Kg £45.00 | 15-20 days from dispatch* |
Japan | £20.00 & for orders over 3Kg £25.00 | 15-20 days from dispatch* |
New Zealand | £25.00 & for orders over 3Kg £45.00 | 15-20 days from dispatch* |
Norway | £15.00 for orders up to 6Kg | 10-15 days from dispatch* |
Russia | £30.00 & for orders over 3Kg £35.00 | 15-20 days from dispatch* |
Singapore | £20.00 & for orders over 2Kg £25.00 | 15-20 days from dispatch* |
South Africa | £15.00 & for orders over 3Kg £25.00 | 15-20 days from dispatch* |
Switzerland | £12.50 for orders up to 6Kg | 10-15 days from dispatch* |
United States | £20.00 & for orders over 3Kg £30.00 | 15-20 days from dispatch* |
*Within 48 hours of placing your order, you will receive an email to confirm it has been dispatched from our warehouse. This will include a tracking number so you can follow your order with our courier.
Returns
If you are not happy with your products for any reason they may be returned for a full refund.
You must notify us within 14 days of receipt of your order to receive return instructions and you have 28 days of receipt of your order to return the goods to us.
Please do not return anything without prior notification as this will result in a delay in receiving a refund
We cannot take responsibility for items lost without a proof of delivery and the item is your responsibility until it reaches us. The cost of returning the item to us is your responsibility.
We will not accept returns for any non-faulty items that have been used and tags removed. Upon receipt of an order, if any item has been received with no tags, you should contact us by email info@tyrrellkatz.co.uk or telephone 020 7613 4616 on the same day if you wish to return the item.
If you should have an item that is faulty please follow the above instructions and we will offer a replacement or refund in accordance to your legal rights.
For returns address please contact us on +44 (0)20 7613 4616 or by email at info@tyrrellkatz.co.uk
Our customers rated us "Excellent"
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Lovely People to Deal WithTim Whittle Google ReviewLovely people to deal with very professional and courteous dealing with my order. Well done10 months ago
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I Love the DesignsJo Bardot Google ReviewI love the designs for children's products and recently bought melamine table wear which I am very pleased with (and so are the kids!).10 months ago
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Would Definitely Buy AgainMeggners Google ReviewChose the trucks design for my two year old grandson and purchased a towel and some tableware. Gorgeous designs for both girls and boys and lovely bright colours . So pleased to have found this website. Service was excellent - I received my parcel the day after ordering. Would definitely buy again from Tyrrell Katz . Thank you10 months ago
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Very High Quality ProductsTulsi Magar Google ReviewQuality of products are excellent. My children loved the plates and adore the colour changing umbrella. Can’t recommend enough. Very high quality of products.11 months ago
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Definitely the Best for ChildrenAndrea Dunkley Cepeda Google ReviewSuper fast delivery and amazing service. Their design is lovely and really good materials. Colours don’t fade and you can wash them in the dishwasher. Definitely the best for children1 year ago
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I Love This Company!Mandy Pedrotti Google ReviewI love this company! I have placed 2 orders and both were delivered so quickly, packaged beautifully and my grandchildren love their plates and bowls, so much so I ordered them for their Mummy and Daddy’s house too!1 year ago
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The print is flawless!Greenpastures82 Google ReviewSo pleased with the crockery and cutlery I bought for my little girl, who is 2. The quality is excellent, and the print on it is completely flawless! My daughter has loved using it. It’s been in and out of the dishwasher dozens of times and still looks as fresh as the day I bought it. Highly recommended. Google Review1 year ago
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High qualityAleksandra G. Google ReviewAs soon as I saw farm and vehicle themed cups and plates and other items I had to get it. And they did not disappoint, the items seem to be of a high quality and I have washed them several times already and they are looking like new. I will be purchasing again from them.1 year ago
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The most durable kids stuffAndy F. Google ReviewHands down the most durable kids stuff you can buy. Bright and colourful designs, and the plates, bowls and mugs go through the dishwasher and come out looking just like new. Highly, highly recommended. Google Review1 year ago
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Really impressedLeanne P. Google ReviewReally impressed with the products I’ve recently purchased (trucks themed blanket and toddler drinks bottle). My little one will love them! Perhaps a little more than I’d usually spend, but great quality so I’m really pleased. I will probably end up wanting to buy the whole range... but one piece at a time for now! Delivery was also really quick. No complaints here.1 year ago