Online By placing an order through our secure online checkout you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price. In order to place an order you must be the valid holder of a credit card or debit card issued by a bank acceptable to us. When placing an order you undertake that all details you provide to us are true and accurate, that you are an authorised user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. When you place an order we will send you a email acknowledgement listing the items you wish to purchase, the total cost and the delivery information you have supplied. This does not constitute our acceptance of your order. Our acceptance of your order takes place when we have received cleared funds and have despatched the goods
Ordering By Telephone Please call us on + 44 (0)20 7613 4616 between 9.30am and 5.30pm Monday to Friday.
Ordering By E-mail Please use our contact form or email our team directly - info@tyrrellkatz.co.uk
Ordering by Fax Please send a fax to + 44 (0) 20 7613 4691
Ordering by Post Please post orders to:
Tyrrell Katz Ltd United House North Road London N7 9DP
- Please include a delivery address, if different, to the billing address and your payment.
Payment We accept Visa, Visa Debit & MasterCard. Please make cheques payable to Tyrrell Katz Ltd and write your name and address on reverse.
Cancellations If you would like to cancel your order before it is sent out please contact us by email info@tyrrellkatz.co.uk or telephone 020 7613 4616 If your order has already been despatched then we are unable to cancel your delivery, however you can still return your items for a full refund
Returns for Refunds or Exchanges If you are not happy with your products for any reason they may be returned for a full refund or exchange:
You must notify us within 14 days of receipt of your order You have 28 days from receipt of your order to return the goods to us (address below) We cannot take responsibility for items lost without a proof of delivery and the item is your responsibility until it reaches us. The cost of returning the item to us is your responsibility. The cost of returning the item to us is your responsibility
If you should have an item that is faulty please follow the above instructions and we will offer a replacement or refund in accordance to your legal rights.
Address for returns: Returns Department
Tyrrell Katz Ltd United House North Road London N7 9DP
Please include your full name, address and contact number and the reason for return.
What our lovely customers say...
Our customers rated us "Excellent"
The print is flawless!
So pleased with the crockery and cutlery I bought for my little girl, who is 2. The quality is excellent, and the print on it is completely flawless! My daughter has loved using it. It’s been in and out of the dishwasher dozens of times and still looks as fresh as the day I bought it. Highly recommended.
Google Review
As soon as I saw farm and vehicle themed cups and plates and other items I had to get it. And they did not disappoint, the items seem to be of a high quality and I have washed them several times already and they are looking like new. I will be purchasing again from them.
Hands down the most durable kids stuff you can buy. Bright and colourful designs, and the plates, bowls and mugs go through the dishwasher and come out looking just like new. Highly, highly recommended.
Google Review
Really impressed with the products I’ve recently purchased (trucks themed blanket and toddler drinks bottle). My little one will love them! Perhaps a little more than I’d usually spend, but great quality so I’m really pleased. I will probably end up wanting to buy the whole range... but one piece at a time for now! Delivery was also really quick. No complaints here.
This is the second time I buy a kids towel from this website. My son loves the fun design and I love how big they are! I want every design! I also have the food boxes which my son loves and plays with. I’ll definitely be buying more of the weaning stuff and baby 2 is nearly ready to wean.
We bought a number of melamine plates, cups, bowl and compartmental trays for our grandchildren. Excellent quality with really bright colours, great fun. The service was second to none…thank you Tyrrell Katz!
Excellent customer service and prompt delivery service. I ordered a "Trucks" plate, bowl and travel cutlery set as a baby's first Christmas present which was very well recently
Excellent company with a better quality of children’s items. They’re well made and not overpriced. I ordered a few items from the ‘Truck Range’, which were lovely, so I was well pleased. Delivery was fast and items well packaged. I will be placing more orders soon and I would highly recommend this company.
