Delivery up to 7 working days. FREE if you spend over £50
If your order is received after midday it will be processed the next working day and delivery made on the following working day. We do not deliver on Saturdays
Parcels may require a signature upon receipt.
On rare occasions items may be lost in transit. If this occurs, please contact us by email email@example.com or telephone 020 7613 4616 quoting your order number and full delivery address and we will investigate with the carrier
Delivery charges are calculated by weight per item
Once you have added items to the basket you will be able to view delivery cost by proceeding through the checkout
You will have the opportunity to view and edit the order prior to payment
Europe & Rest of World please allow up to 2 weeks. Orders are sent by airmail
We are not liable for import taxes or custom duties levied at the point of entry by some countries
Please note that Saturday, Sunday and Bank Holidays the office will be closed. Whilst we will do our best to meet all orders we cannot guarantee the availability of any particular product displayed on the website. We reserve the right to discontinue the offer of any product listed on the website at any time without notice.
If you are not happy with your products for any reason they may be returned for a full refund or exchange:
You must notify us within 14 days of receipt of your order
You have 28 days of receipt of your order to return the goods to us (address below)
We cannot take responsibility for items lost without a proof of delivery and the item is your responsibility until it reaches us.
The cost of returning the item to us is your responsibility.We will not accept returns for any non-faulty items that have been used and tags removed. Upon receipt of an order, if any item has been received with no tags, you should contact us by email firstname.lastname@example.org or telephone 020 7613 4616 on the same day if you wish to return the item.
If you should have an item that is faulty please follow the above instructions and we will offer a replacement or refund in accordance to your legal rights.
Address for returns:
Returns Department / Tyrrell Katz Ltd
LONDON N7 9DP
Please include your full name, address and contact number and the reason for return.