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UK DELIVERY

Standard Delivery £3.95
Within 3-5 working days (allow for warehouse closures – see above)

Free Standard Delivery On orders over £50

Next Working Day* £6.95
Order by 2pm for the next working day (allow for warehouse closures – see above)

Next Day orders are delivered on the next working day Monday-Friday
Orders placed at the weekend will be processed on Monday and delivered Tuesday

* Note: Next Day does not include Scottish Highlands, Northern Ireland, Jersey & Guernsey.
These will be sent via 48hr delivery

 

EUROPE (Tracked)

Austria £9.00 3-4 days from dispatch*
Belgium £7.00 4-5 days from dispatch*
Bulgaria £20.00 4-5 days from dispatch*
Croatia £17.00 4-5 days from dispatch*
Cyprus £25.00 4-10 days from dispatch*
Czech Republic £7.00 4-5 days from dispatch*
Denmark £10.00 4-4 days from dispatch*
Estonia £15.00 4-5 days from dispatch*
Finland £12.50 4-5 days from dispatch*
France £7.00 4-5 days from dispatch*
Germany £7.00 4-4 days from dispatch*
Greece £17.00 4-5 days from dispatch*
Hungary £9.00 4-5 days from dispatch*
Ireland £10.00 4-5 days from dispatch*
Italy £9.00 4-5 days from dispatch*
Latvia £12.50 4-5 days from dispatch*
Lithuania £12.50 4-5 days from dispatch*
Luxembourg £7.00 4-5 days from dispatch*
Malta £25.00 4-10 days from dispatch*
Netherlands £7.00 4-5 days from dispatch*
Norway £15.00 10-15 days from dispatch*
Poland £7.00 4-5 days from dispatch*
Portugal £10.00 4-5 days from dispatch*
Romania £18.00 4-5 days from dispatch*
Slovakia £9.00 4-5 days from dispatch*
Slovenia £12.00 4-5 days from dispatch*
Spain £7.00 4-5 days from dispatch*
Switzerland £12.50 10-15 days from dispatch*
Sweden £12.50 4-5 days from dispatch*

WORLDWIDE (Tracked)

Australia £20.00 & for orders over 3Kg £30.00 15-20 days from dispatch*
Bermuda £35.00 & for orders over 3Kg £45.00 15-20 days from dispatch*
Brazil £20.00 & for orders over 3Kg £30.00 15-20 days from dispatch*
Brunei £35.00 & for orders over 3Kg £45.00 15-20 days from dispatch*
Canada £20.00 & for orders over 3Kg £35.00 15-20 days from dispatch*
China £15.00 & for orders over 3Kg £25.00 15-20 days from dispatch*
Hong Kong £20.00 & for orders over 3Kg £30.00 15-20 days from dispatch*
India £35.00 & for orders over 3Kg £45.00 15-20 days from dispatch*
Israel £35.00 & for orders over 3Kg £45.00 15-20 days from dispatch*
Japan £20.00 & for orders over 3Kg £25.00 15-20 days from dispatch*
New Zealand £25.00 & for orders over 3Kg £45.00 15-20 days from dispatch*
Russia £30.00 & for orders over 3Kg £35.00 15-20 days from dispatch*
Singapore £20.00 & for orders over 2Kg £25.00 15-20 days from dispatch*
South Africa £15.00 & for orders over 3Kg £25.00 15-20 days from dispatch*
United States £20.00 & for orders over 3Kg £30.00 15-20 days from dispatch*

*Within 48 hours of placing your order, you will receive an email to confirm it has been dispatched from our warehouse. This will include a tracking number so you can follow your order with our courier.

Returns for Refunds or Exchanges

 If you are not happy with your products for any reason they may be returned for a full refund or exchange:
You must notify us within 14 days of receipt of your order
You have 28 days of receipt of your order to return the goods to us (address below)

We cannot take responsibility for items lost without a proof of delivery and the item is your responsibility until it reaches us. The cost of returning the item to us is your responsibility.

We will not accept returns for any non-faulty items that have been used and tags removed. Upon receipt of an order, if any item has been received with no tags, you should contact us by email info@tyrrellkatz.co.uk or telephone 020 7613 4616 on the same day if you wish to return the item.

If you should have an item that is faulty please follow the above instructions and we will offer a replacement or refund in accordance to your legal rights.

Please include:

Order Number
Full Name & Address
Contact Number
Reason For return

Address for returns:

Clientbase Fulfilment Ltd

Tyrrell Katz Returns
Woodview Road
Paignton
Devon
TQ4 7SR


Please include your order number, full name, address & contact number & the reason for return.